Frequently Asked Questions

Everything you need to know about our sustainable footwear and services.

What materials are used in Vesica Piscis footwear?

We prioritize the planet by using recycled polyester, organic cotton, and natural rubber. All our materials are vegan-certified and sourced responsibly to ensure a minimal environmental footprint.

How long will it take to receive my order?

Standard domestic shipping typically takes 3-5 business days, while international orders can take between 7-14 business days depending on the destination and customs processing.

What is your return and exchange policy?

We offer a 30-day return policy for unworn items in their original packaging. If you need a different size, we provide one free exchange per order to ensure you find the perfect fit.

Are your shoes ethically manufactured?

Yes, all our footwear is handcrafted in Spain under fair labor conditions. We maintain a transparent supply chain and ensure every worker is treated with dignity and paid a living wage.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer flexible installment plans through Klarna for eligible regions.

How do I clean my Vesica Piscis shoes?

We recommend hand washing with cold water and a mild, eco-friendly detergent. Avoid machine washing or tumble drying to preserve the integrity of the recycled materials.