Returns & Exchanges

At VESICA PISCIS FOOTWEAR, we are committed to circular fashion and your satisfaction. If your vegan shoes aren't the perfect fit, you can return or exchange them within 30 days of delivery provided they are in their original, unworn condition.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the footwear in its original recycled cardboard box, ensuring all tags are attached and the packaging is securely sealed for transit.

3

Ship the Items

Affix the provided prepaid shipping label to the outside of the box and drop it off at your nearest authorized courier collection point.

4

Quality Check and Refund

Once our workshop receives and inspects the returned goods, we will process your refund or dispatch your new pair within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing